A SECURE FEELING.

The best care from EREMA Service.

 

Highest possible machine availability - that is the objective of every production manager. Our powerful service package provides you with support at every level in order to ensure we achieve this objective. PURE LOOP is a sister company of EREMA. And EREMA is the global market leader in plastic recycling systems.

As a customer of PURE LOOP you benefit from this strength. Also in terms of service. As a PURE LOOP customer, you have a competent EREMA team of experienced service technicians at your disposal for telephone support and advice, preventive on-site maintenance, process engineering assistance when changing materials, employee training and online support for your staff for the operation of your PURE LOOP system.

YOUR SERVICE CONTACT:
WE ARE HERE FOR YOU!

 
Tel.: +43 732 3190 5300
Web: bluport.erema.at
e-mail: service@erema.at
 

Emergency hotline
for urgent cases outside our normal working hours
Friday: 13:00 - 18:00 hrs (CET)
Saturday: 08:00 - 18:00 hrs (CET)

Mechanical and process engineering assistance:
+43 664 4547677

Electrical and electronic engineering assistance:
+43 664 4547678

 

US service hotlines on-site:
After Sales Technical Support
Tel.: +1 978 356-3771
Fax: +1 978 356-9003
e-mail: service@erema.net

Spare parts
Tel.: +1 978 356-3771 ext. 003
Fax: +1 978 356-9003
e-mail: spareparts@erema.net

 

SPARE PARTS ONLINE:
NOW PART OF THE NEW BLUPORT® PLATFORM

 
BluPort_web2.jpg
 

The BluPort® online platform puts together in one place a collection of intuitive and user-friendly service and data processing apps that support PURE LOOP customers in quality control and, as a result, increase machine performance. The trusted Spare Parts Online Webshop is also integrated into the BluPort® platform. The basic version of BluPort® is free-of-charge to all customers. Some apps require activation of the paid Smart Service Package relating to specific machines.


Visit our online platform BluPort®!